Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Sand

Black Sand Company, Inc.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromLisa D

    Date: 05/13/2024

    1 star
    I purchased 2 cubic yards of "compost-topsoil" blend from this company for my garden beds as they sell this product for gardens. It was dry when it was received and looked okay. I filled 3 garden beds with it but didn't plant in it as I decided to try it out with a few cherry tomato plants and see what it looked like when it was wet. We got a lot of rain that weekend, and once this product was wet I was utterly disappointed. It was full of stones and hard as a rock. The cherry tomatoes I planted in it were dead within a week and the dirt around it was also hard as a rock, even though I added mulch on top of it. It looks like dirt that was randomly collected with some cow manure mixed in.I attempted to contact the company from the same number I had placed the order with but suspiciously my call wouldn't go through. I therefore contacted them on another phone and the call went through! I asked what they sold me and how are they selling this as something to grow food in. I was told they don't even mix it themselves but buy it that way and they've been selling it for 10 years and then I was hung up on.This is the type of company that gives American businesses a bad name. They sell a sub-par product and take no responsibility for it. They're only after money. Avoid this business if you are looking for quality material to grow your food in.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.