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Business Profile

Water Sports

Duckhead Water Sports

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/22/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Do not rent from this guy! His name is Chris or goes by CJ and he rents out his pontoons for day trips to Hyco or Belews.
    We requested to rent the pontoon for a full day and he said in order to do that we needed to cash app a $250 deposit. I did that about two months ago and the week before our lake trip I tried to touch base with him Monday through Friday, a call or text every day until our trip with absolutely no response. After a friend of mine who was going on the trip messaged him separately, he finally responded to her which tells me he was legitimately evading my calls.
    He has multiple businesses and I’m worried he’s scamming others out of their deposits or services/money. He finally responded to me that Friday before our trip and said he had been recovering from Covid and he would have me my money back on Monday… multiple calls and text with no response on Monday….
    I see some of his other reviews have had the same issue.
    It clearly seems to me he had no plans to refund my money, so Chris if you’re seeing this, please refund my money ASAP….if your any kind of business owner you claim to be.

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