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Business Profile

Building Contractors

Dakota Country Construction

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/21/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My family suffered through a very damaging hailstorm and hired **** with Dakota Country Construction to do the repairs (roofing and siding). The hailstorm occurred in June of 2023. **** has given us many tentative dates that the work would be performed but kept giving us excuse after excuse about why he couldn't complete the work at that time and he would keep pushing the dates back. During this period of time I had been making payments to **** hoping that that would incentivize him to start the work. After paying him the amount listed, he gave a promise that the work would be completed in October of this year. October has come and past and it is now evident that the work will not be completed this year. Ive since told **** that I want my money back and now he is making excuses as to why he can't pay me the money back. None of the agreed upon service has been completed after almost two years and he will randomly cut off communication to me as well. The money I paid him is a combination of out-of-pocket, insurance, and loaned money from the bank.

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