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Business Profile

Hotels

Cobblestone Inn & Suites

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Ashley K.

    Date: 08/12/2023

    Beware of your credit card statements if you stay here! I can't say how the actual hotel is as far as amenities go but I can say that they charged us 3 times plus a random charge for a room that was supposed to be charged to a corporate credit card. The front desk person at check-in insisted my husband give his personal card for damage and charges to the room and then proceeded to charge the card for the room. The room was booked through a ************************ so this never should have happened. The day of checkout there was a random charge added to the card. When I called to try to clear up the situation they then charged the card 2 more times. All the charges were for different amounts, the manager couldn't explain why. She insisted they didn't charge us again but the bank says different. Altogether they charged us almost $1500. It was only after calling the managers manager and leaving a bad ****** review that we got part of our money returned, but still not all of it. We ended up closing my husband's card so they couldn't charge anymore. This ********** a big corporate company over this.

Cobblestone Inn & Suites is NOT a BBB Accredited Business.

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