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Business Profile

Recycling Center

Beatrice Scrap Processing Co

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Recycling Center.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/31/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On May 30th 2023 I sold a vehicle to the scrap yard and and did not receive correct payment

    Business Response

    Date: 06/05/2023

    Nicholas **** has been a customer of ours for quite a few years and has brought in a lot of materials for recycling--so he is not new to how things are done.  He had came in a few days ahead and asked about scrapping a vehicle.  Since we are not a auto salvage yard and do not sell parts, we buy vehicles by the ton--the price was $***** per ton during the month of May--the weight was 4260# or 2.13 tons @$*****--which came to $******.  Any vehicles are classified as a car body, regardless of whether it is a full car or just a shell.  Once the car is weighed in, it is purchased as is--we do not remove converters for the customer on sight or we do not let customers remove them on our premises due to the liability. If he wanted paid for the converters, he should have removed them before he brought the car to us; then he would have been paid for them separately.  He did previously bring in a converter from this vehicle and was paid for it--so he knew the process.  He was very disappointed--he thought he was going to get $**** to $**** for the car, which at today's market value is not realistic.  If you have any questions, you can contact me at *******************.

    Donald ****** is deceased.  My name is Linda ******, I am the President and owner of Beatrice Scrap Processing Inc.

Beatrice Scrap Processing Co is NOT a BBB Accredited Business.

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