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Business Profile

New Car Dealers

Honda Cars of Bellevue

Reviews

This profile includes reviews for Honda Cars of Bellevue's headquarters and its corporate-owned locations. To view all corporate locations, see

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Honda Cars of Bellevue has 2 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

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    Review Details

    • Review fromDaniel H

      Date: 12/18/2024

      1 star
      This dealer sold me a 2025, $50k+ vehicle. At delivery time the rear hatch wouldn't open, but we were told to ignore it because 'it was probably just a low battery, the car had been sitting too long'. The car turned out to have 6 individual failures, all seemingly related to the electrical system. Three trips to the dealership later and 'they reset the system' (not sure if Honda calls theirs 'Accessory Control Module, but it's that). After 6 weeks of ownership the power steering shut off 6 times in one ten-minute drive. I called the dealer with yet another problem, and they first *told me to drive the car to them*. I was told to drive the car with power steering failing. I told them that even suggesting that opens them to liability, and they recanted and said to have it towed in. Now the fun part: This would be the fourth trip to the dealership in 6 weeks, and they refused to give me a loaner vehicle. I'm beyond busy, have multiple kids, etc: I'm just supposed to not have a car while they 'look into it'. Unacceptable. I've purchased two new Honda's from them, but I'll never set foot on their lot again.

      Honda Cars of Bellevue

      Date: 12/19/2024

      You must have written this review before we spoke on the phone a little while ago. I apologize again that you are having issues with the Pilot you recently purchased from us. We have asked you to have your vehicle towed in several times today so that we can see what is going on with it. Both your service advisor and I have told you that we CAN get you a loaner vehicle while your vehicle is being repaired, but that Honda will not authorize a loaner vehicle for two weeks while you take it on vacation next week. I also assured you that we would do everything we can to make sure we get to the bottom of what is going on and that if you could leave the vehicle with us while you are on vacation that once we repaired the vehicle we would drive it multiple times after to make sure that what we did completely fixed the issues you are having. I also told you we would put one of our most experienced technicians on the job. Please get the car to us and we will get this taken care of for you.
      Matthew S*******
      General Manager
    • Review fromMike R

      Date: 12/29/2023

      1 star
      I am a old handicapped person that lives on batteries I got ahold of honda of Bellevue about a 2008 Honda pilot I told them I needed a reliable car since I have to drive from pierce neb to omaha nebraska and if the car breaks down it could kill cause of batteries well the thing wrong was no air conditioning ?ut they did fix that but when I was in the hospital my sister inlaw was coming down to get me with my car when the check engine light came on so we put it back in my garage until my Mechanic could look at it he found that The catalyst converter was no good on it. The battery was no good and the automatic start on the car does not work just the name. A few of the items wrong qith the car and could me cost me my life? I mean that that's pretty bad to treat a handicap. person that can't get around that terribly well so I trusted them to find a car that would be good enough for me and reliable. This car was all but that. Now it's cost me a fortune to try to put this car back to being a road safe car. Also to name a few other things wrong were The heated seats don't work the back panels to the front seats. Those panels are broke and held together with bungee cord to the bottom of the front seats. I mean, why would you even sell a car to a handicapped person like that? You mean something that's unreliable when his life depends on it. This is my main complai. Just hate this outfit. Because I paid an extra $2000 over what blue book was for this car for a good quality car which this was not so now like I said it is costing me more money that I do not have

      Honda Cars of Bellevue

      Date: 01/02/2024

      We replaced the A/C compressor for you at no charge even though the vehicle you purchases was sold AS-IS. It is a 15 year old car with over 160,000 miles. This is the first we are hearing about any other issues. It's possible that if this vehicle has been sitting and not being driven while you were in the hospital, the battery may have been drained.

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