We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Pet Grooming

Bellevue Pampered Pet Spa LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pet Grooming.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Jordan H

    Date: 02/12/2025

    On February 12th, 2025, I had an appointment with the owner of [Grooming Business Name] for my 130-pound long-haired German Shepherd, Duke. He’s been groomed there before and prefers consistency with his groomers. His coat grows very long (6–7 inches), and while I understand double-coated breeds shouldn’t be shaved, I’ve always requested just a light trim of the scraggly ends—something every other groomer has done without issue for his nine years.

    Previously, the owner resisted trimming Duke’s coat, citing that it was “too time-consuming.” After much reluctance, she did a minimal trim, but it was so insignificant that I essentially paid for nothing.

    This time, I arrived at 10 a.m. (later due to weather, but they had also been delayed). The moment we walked in, the owner’s demeanor was unwelcoming. When I asked about the trim, she immediately claimed it was "unsafe" and refused to take off more than half an inch—an amount too small to make any difference. I asked for an explanation, even suggesting that if I had been wrong in requesting a 2-inch trim, I’d like to understand why. Rather than providing any reasoning, she bluntly stated she “did not want to do it” and suggested I find another groomer.

    Trying to compromise, I offered to skip the trim and proceed with the standard groom, but she still refused. She then turned to an employee and asked, "You don’t want to do this groom, right?"—prompting them to agree. She then returned and told me to leave, threatening to call the police. Her tone was unprofessional, her voice quivering as if on the verge of an outburst.

    Her behavior showed a complete lack of professionalism, customer service, and business integrity. It’s clear she does not want to handle large dogs, yet instead of being upfront, she chose to be dismissive and combative. Given her conduct, it’s no surprise she is not accredited by the Better Business Bureau. A truly weak display from someone in the service industry.

Bellevue Pampered Pet Spa LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.