Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Towing Company

JPA Towing LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromDulce D.

    Date: 11/07/2023

    1 star
    We had the unfurtune experience of dealing with this shady business. We hire them to excecute a
    vehicle repossession, which they did. After they repossesed the vehicle that's when everything started. First they agree to give us three days of storage free of charge included with the repo, since we needed to bring the car from Nebraska to Miami. Then since the quote they give us to bring the car was to much, we decided to hire a diferent company to transport the vehicle to Miami. Then they change their mind and decided to charge for the three days that were included with the repo. After that, the company that we hired for the pick up couln't give us an exact day to pick up the car, since they were picking up other vehicle i diferent areas and can only give us a short notice before they get there.
    After that, they supposedly understood our cituation and agreed to send us an invoice that wil cover the repo & storage until the day they pick up the vehicle. We agree with the invoice and paid them the total.
    Then, when the driver got there they charged him $340.00 additional to what we have already paid them with out calling or emailing us about the additional charge. This is what I call unprofessional & shady. They were in control of the vehicle and did what ever they wanted to do or we could not get the car back. Hope anyone reading this to think about it before doing business with this delincuents.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.