Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Deck Builder

Richey's Care Team

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Deck Builder.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAndrea C

    Date: 07/14/2023

    1 star
    Stay away from this contractor. He also goes by Richey Holiday Lights and Rickey’s Care team. Not accountable and will not take responsibility for his shoddy work. 8x8 concrete slab for a hot tub and what we got was too small rendering it useless. Not to mention it is not level. Also paid 50% more for a job than the contract price and even with all that, area to be leveled for an above ground pool is not level and will 100% wash away. Completely useless. 8 hour job took a week. Tried to address concerns multiple times. One reaction was, “So what? You are not going to pay me know?”. He essentially said we oversaw the whole job. Well, I’m not a contractor and I do t have the equipment or the expertise to do the job. Turns out you don’t need quality or expertise or a business license to overcharge and under deliver.
  • Review fromSteve G

    Date: 06/03/2023

    1 star
    If there was a zero star I would leave that. We spent over 14 grand with this company on a deck around our pool and a small fence. The craftsmanship is horrible, and their customer service is even worse. We called to address some issues less than a year after completion. He told us it was our problem and there is no warranty. Beware of this company.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.