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Business Profile

Podiatrist

Mid Nebraska Foot Clinic

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Podiatrist.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/04/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was seen by ** *********** on 06/27/24 at the Fillmore County Hospital specialty clinic where we measured me for orthotic insoles and my formed me of a brace for my right ankle pain he was going to put me in. I gave him my *** card number to pay $250 for my orthotics that he charged and he told me to meet him in ***** ****** at his business on Saturday 06/29/24 to get my brace. He was very persistent that I get it that Saturday after I got the results ff work so I let him there and then he sent me a bill and it shows that he still charged my insurance for the orthotics after I had already paid him for them. I attempted to call his company to discuss this with me and I have not heard back from them. I called them on 08/19/24 and 09/10/24 and was informed that there billing department would be calling me back. It is now 10/04/24 and I still have not heard anything and so then I received another bill today that says if we do not pay by 10/23/24 then they are sending me to collections.

    Business Response

    Date: 10/30/2024

    In researching this complaint, we do not show any patient payment from her ***.  If she can show a receipt that we did take that amount we will be glad to apply the $250.00 to the balance due and refund her. Initially, I always tell all patients there is no guarantee orthotics will be covered but we always send it in to their insurance to make sure.

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