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Business Profile

RV Repair

Bob Stahla Mobile Home Service, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in RV Repair.

Complaints

This profile includes complaints for Bob Stahla Mobile Home Service, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Bob Stahla Mobile Home Service, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/11/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We bought a home from *** almost a little over 2 years ago. We have had multiple issues where the roof still leaks even to this day. This has caused mold to grow throughout the house. Which I am unsure if they have just slapped wall patches on toxic mold in the first place. Our house is unlevel. The flooring is coming apart. When trying to find a solution for the mold he suggested we spray it with bleach. Which it is black mold. We have been trying to get him in here to fix the mold, roof, and other issues since getting into the house. We did mold test kits for the air in which every room tested positive and have an almost 2 year old daughter that has been getting sick and a new baby on the way. It just seems like things aren’t gonna get resolved nor do they care to try. We were told we would get a nice new home and work hard for our things. I just feel like at this point we have been taken advantage of for trusting someone to do their job correctly when they couldn’t.

      Business Response

      Date: 03/17/2025

      We were surprised to receive this notice from BBB as we have been in contact regularly with *** ***** ******** about the repairs needed for the mobile home.  In fact, we had all ready made an appointment for Tuesday, March 18, to start working on the repair.  We called ***** and asked him if there was more that he hadn't informed us of.  He stated that he knew nothing about a letter written to Better Business Bureau. .  It sounds as if the ********* are not communicating as much as they should.

       

      We plan on keeping our appointment with the ********* tomorrow and repairing the home as we have discussed with *****.

       

      Thank you.

       

      *** STAHLA MOBILE HOME SERVICE, INC

      ****** ******

      Business Response

      Date: 03/27/2025

      We did send a man to ********* to do repair, we found the roof needs repair and we will have to go back and spend more time there.  We are committed to making repairs and keeping the ********* satisfied with their home purchase from us.

    Bob Stahla Mobile Home Service, Inc. is NOT a BBB Accredited Business.

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