We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Trailer Sales

Outbound Trailer

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Trailer Sales.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Melanie B

    Date: 07/23/2022

    Melanie B

    Date: 07/23/2022

    They wouldn't help with getting title in Texas. Refused to fill out form and mail. Everyone at tax office and Ones waiting were blown away at this. I wouldn't recommend buying from them. Once have money they don't care to help. Also air conditioner is built in. When I asked for number so could register. They had forgot to write down before installing. Then told me to remove trim and unscrew etc. said be careful not to break. Who does business like this. Definitely won't buy anything from Nebraska. Will make sure word gets out. Besides many at the tax office heard while on speaker and started recording. Figure it's already getting out there. Outbound trailer hasting Ne. Don't recommend

    Outbound Trailer

    Date: 07/25/2022

    We will be glad to help and told them that. When the lady from the Courthouse called the owner, she told us everything had to be original. We will be happy to sign the application to get the title, but need to have the original sent to us and we will sign it and mail it back. The lady at the courthouse was yelling at the owner of Outbound Trailer and hung up on her in the middle of the conversation. Very unprofessional and to record someone without telling them is against the law. I did find the serial number for the Air Conditioner and got it to them. I went over the whole trailer with her when she came to pick it up and she was very happy with it.

    Melanie B

    Date: 07/25/2022

    No you weren't happy to help. Received email that said you sent all needed. When the tax lady called y'all refused to sign form and send. Over and over she told you what she needed. You kept saying not signing. So this is no way helping me out. Such headache for me and for tax people to deal with this. As for as air conditioner. Look back on your email where you tell me to take trim off careful and take screws out. Only when we said not doing and telling you to call the warranty place did you respond then with the serial number. Not professional at all. Ones I have contacted also said once y'all have money don't worry about helping.

    Outbound Trailer

    Date: 07/25/2022

    yes we were happy to help you. First of all the tax lady didn't speak to me, but the owner of the company. She said she would sign the paper but the tax lady kept saying it had to be the original, all you had/ have to do is send the form to us in the mail and we will sign it and mail it back to you, that's pretty simple. We had sold many trailers in Texas and never have had to do this for any county in Texas. Also the tax lady yelling at the owner is very unprofessional! I was listening to the conversation and Sharon said multiple times all you had to do is mail us the form. Yes the serial number was wrote on a different form so I didn't see it when you first asked, I am human and we all make mistakes. As for "others" you contacted saying once we get the money we don't help is a flat out lie!

    Melanie B

    Date: 07/25/2022

    If happy to help. Then print form and fill out and mail. It's that simple. Doesn't matter if another tax office doesn't require. My tax office does require it. Tax lady was professional and said over and over what to do with y'all saying no. Never had to do before. It's not original. All you have to do is print what my son sent you. SIGN IT. You can fill it all in if you want to. THEN MAIL IT TO ME. If really want to help then stop replying and actually send form signed. Then this be done.

Outbound Trailer is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.