We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Repairs

Lincoln Auto Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/19/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The problem started on 2/11/25, I took my 2002 ford f250 in for some brake work and the tech wasn’t professional at all. He was cursing at me he also cursed at the delivery people and made everything very uncomfortable for me. I have mental health issues and that doesn’t help me. So very rude to me very rude to the part store, he also started. “ your truck will not sit in the shop overnight it will leave when I close the shop new parts or not” I didn’t think mechanics threaten people to not fix cars. Not professional. He charged me over 200.00 to fix it and it wasn’t properly fixed. I would like the 206.21 reimbursed

    Business Response

    Date: 02/20/2025

    This is so crazy I don't even know where to begin. First off pretty much everything he said is fully false. I have video and audio recordings to back it all up. The real problem technically didn't have anything to do with him and me. When he picked up his truck we talked for awhile. I did apologize, at that time, for getting frustrated about the parts delays. I certainly didn't cuss anyone out including the delivery driver. The real problem was the parts store not doing there job. As for the "cursing" he was ******** *** ***** the entire follow up text conversation. I have provided screen shots of the entire follow up texts.

    Customer Answer

    Date: 02/20/2025



    Better Business Bureau: also my truck is now making a nasty clunking when I stop I would like that company to refund me so I can take it to a proper shop get fixed the proper way



    ******* ******

Lincoln Auto Repair is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.