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Business Profile

CPA

Grafton & Associates, P.C.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/02/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello- We have had a lien placed on our home due to a missed $** HOA payment. We understand a late fee or penalty fees, but this resulted in extra unreasonable fee of $********. We have in writing that once this fee was paid that we would obtain a lien release and an order of dismissal. Our dues have been taken from our account in Feb of 2023. Not only has the unreasonable fees put stress on our family but the lack of communication has put even more stress on our family. We are asking for the fees of $******** to be reimbursed due to the stress that has been put on us. We would also like the lien and order of dismissal confirmation immediately as the funds have been out of our account for sometime now.

Grafton & Associates, P.C. is NOT a BBB Accredited Business.

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