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Business Profile

Custom Home Builder

Erickson Homes, L.L.C.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/02/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I contacted our home builder within the one year warranty period (have written evidence) about my driveway. He acknowledged the issue and kept saying he would come out to get a personal view and get the subcontractor on it (again, have written proof of this). However, it has been one year from warranty expiration and he has done nothing. I have had two other concrete businesses come by to give estimates and explain what the issue is. Both said bad concrete, poor grading plan, and bad timing (was poured in Feb 2022). I just emailed the builder once again stating I haven't heard from him and would like resolution, still nothing. I have followed his procedures outlined in the home contract but nothing seems to move this guy to do anything. I wanted to try this option before I would take him to court. Please help.

Erickson Homes, L.L.C. is NOT a BBB Accredited Business.

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