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Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromSandy D.

    Date: 03/06/2025

    1 star

    Sandy D.

    Date: 03/06/2025

    I had a very disappointing experience at Laundry Land at **** * ** ******** ******** *****. An attendant treated me rudely and, when I tried to address the issue calmly, she escalated the situation by calling the police and falsely claiming that I was belligerent. I was not given the opportunity to speak to the owner or even provide my side of the story. When I asked for the attendant’s name, she refused to give it.
    I attempted to reach the owner by leaving a message but never received a response. I also posted an open letter on their Facebook page, hoping for some acknowledgment, but still heard nothing back.
    I believe that customers should be treated with fairness and respect, and this experience was unprofessional and upsetting. I hope the management takes this feedback seriously and ensures better customer service in the future.

    Laundry Land

    Date: 03/07/2025

    I am truly sorry you had this experience. I am the owner of the 56th and Holdrege location. My location is independently owned from the others. Therefore I can not speak to your experience with that location.

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