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Business Profile

Senior Home Care

AmanaCare

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromSusan C

    Date: 12/15/2023

    5 stars

    Susan C

    Date: 12/15/2023

    Want to Thank The higher-up employees for reaching out to me and listening to all my concerns I had to deal with from the beginning of my care from this company till when You Got things taken care of ! I love our New Supervisor Heather that's you hired for North Platte It Has made a huge differents and I am now getting better care and more hours of care that I should of been getting from the beginning! Heather is awesome!!!

    AmanaCare

    Date: 12/21/2023

    Susan, We are so thankful to hear that things have turned around for you! The care of our Clients is always a priority! We are happy to serve you!
  • Review fromSusan C

    Date: 09/26/2023

    1 star

    Susan C

    Date: 09/26/2023

    Don't recommend this company They Bragg how good they are but their service sucks..Caregivers I get are always calling off sick a just a few min before they are to be here and it is never the caregiver how contacts me it is always through the grape vine they don't care about clients health and cleanliness its what I call elder abuse

    AmanaCare

    Date: 09/27/2023

    Susan,
    It was lovely to chat with you today on the phone. I look forward to you letting us correct some of our downfalls and make this right with you. As a client of AmanaCare you are more than just a number to us, your care is important, YOU are important and we sincerely apologize that you did not feel that way. Please make sure to call anytime! -Sara

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