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Business Profile

Used Car Dealers

George's Auto Sales

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/18/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 2/13/2024 I was financed through ******’s auto sales for a 2007 Chevy equinox, 4 door white in color! The owner, ****** and his salesman **** both told me that if the car doesn’t work out for any , that I should not bring it to another mechanic, that should bring it back to the shop at ******’s auto. The next morning on 2/14/2024 I was on my way to work and noticed the sound of coolant getting pushed back into my engine somewhere. I’ve had this problem before and I know it’s an indicator of bad seals for the head gaskets. I called ******’s when they open and told him I’d be bringing the car back in and I let them know what the issues were with it. They told me and will look at it. I brought the vehicle back for them to look at it. They looked at it and told me there was nothing wrong with it and I told him that that’s not gonna work because no vehicle supposed to push fluid back into the engine, especially coolant. I told him if there was another vehicle that they can put me in they told me no, so I left the car in there . The next day I called the shop again and talked to ****** trying to get my money back in. ****** argued with me and told me that he would only give me $850 back and only ended up giving me $750 I just want the rest of the money back out of my 1300 I gave them because I only had the car for one day and I gave it back and they never came through on their end of the deal. He voided the purchasing contract for me, but I want my money back.

George's Auto Sales is NOT a BBB Accredited Business.

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