Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Body Repair and Painting

B Street Collision Service, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Body Repair and Painting.

Reviews

This profile includes reviews for B Street Collision Service, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

B Street Collision Service, Inc. has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3/5 stars

    Average of 4 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromStella S

      Date: 11/07/2024

      1 star
      I will just point out 2 things.

      1. I told to front desk and put my information in the form that they should contact to specific phone number for updates. But they did not. The front desk never listen to what customer said.

      2. I was overcharged than I supposed to pay. I supposed to pay only deductible amount and My insurance company supposed to pay the rest. I informed this to body shop and they knew it (because they always make you to fill out the form) So my insurance sent out the check for the payment, but body shop charged me more than 3k than i supposed to pay. So I told to front desk that I should not pay this amount, but she kept telling me that they never got the check and the system tells the vehicle owner owes the whole pay.

      At the end, another guy from body shop figured it out that the check was actually received and I could get refund after that. This was most terrible experience I had because the front desk lady never listen to customer and keep insist that she is right and customer is wrong without checking the fact.

      If there is any chance I need to visit body shop to repair my car in the future, I would never visit here again.
    • Review fromYevgeniy T

      Date: 11/12/2023

      5 stars
      B Street Collision South location in Lincoln NE, they did amazing job on my vehicle Toyota Camry job very well done. Also great customer service, they going above and beyond to make sure customer is happy and satisfied. If I ever need body work on my vehicle they will be my 1st choice.
    • Review fromTyler B

      Date: 11/09/2023

      1 star
      Shop tells lies for week about car being ready. Save yourself troubles and go somewhere else. After finishing 2 days past car looked like **** and have to take it back.
    • Review fromBen W

      Date: 09/06/2023

      5 stars
      Overall great experience! Have recommended friends and family. Have had vehicle fixed elsewhere and not a good experience when compared to b street collision

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.