Reviews
Customer Review Ratings
Average of 490 Customer Reviews
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Review fromEric S
Date: 04/07/2025
5 starsTerry W***** was very helpful and gave me time to make my decision and didn’t forget about me. Overall very happy with the experience.Review fromJose D
Date: 04/07/2025
5 starsTerry W***** and Crystal M***** were both incredibly helpful in getting my business insurance set up. Terry took the time to thoroughly explain the coverage and clearly showed how their policy stood out from the others I was considering. Crystal helped me finalize everything quickly and smoothly so I could start my policy today. I really appreciate their professionalism and support!Review fromJohn H
Date: 04/01/2025
5 starsTerry was great. Pricing and coverage for architect professional liability exceeded my expectations. Easy to get proof of coverage.Review fromElise G
Date: 03/31/2025
5 starsThe customer service at THREE by Berkshire Hathaway is way better than most of the companies in our area – easy to get ahold of live people with actual knowledge of our policy needs. Shoutout to Jaylan S. for solving our problems quickly and professionally!
Also, they got us a comprehensive and fairly priced umbrella insurance policy for our small business. We have a new construction company and they have been invaluable as we streamline our business and insurances. So happy we switched to THREE.Review fromKaci C
Date: 03/31/2025
5 starsSteven W**** provided exceptional service as I was deciding which liability insurance company to give my business to. He was responsive, thorough and clear in his explanation of coverage. Seamless process. Highly recommend.Review fromJulie C
Date: 03/28/2025
5 starsSteven Cates was super helpful in getting me a policy quickly and answering all my questions. Was the best price I received from multiple brokers.Review fromAbul K
Date: 03/26/2025
5 starsOur LLC’s first business insurance purchase in March 2025. I was fortunate to connect with Todd Hayes. His help made me choose the plan for the LLC easier. Hope this experience follows through when the need does arise. Hope not.Review fromRichard L
Date: 03/20/2025
1 starDo NOT use Three Insurance. I had professional liability insurance for my medical billing LLC. I simply tried to change my business name. I discontinued my old LLC, registered my new LLC with the State of Colorado. I sent Three all the required paper work (same documents issued as my old LLC). Three continued requesting "articles of incorporation." I tried many times to explain I do not have articles of incorporation, I'm an LLC and I submitted the same documents they used to set up my insurance with old LLC. Despite several calls and emails - they would not change my business name. I was forced to cancel and get new liablity insurance. A few months later they sent me a bill for $60 stating due to an audit. They said they would report me to credit agency if not paid. By the way - their insurance premiums are not competitive and way over priced. They also do frequect significant increases to premiums. My new premium is $66 per month and for better coverage. Three started my premium at $91 and within 3 years was $109 and I've never filed a claim. This company is terrible.
THREE By Berkshire Hathaway
Date: 04/08/2025
Thank you for bringing this to our attention. We continuously strive to improve the consumer experience and we’re sorry your interaction was not a positive one. If we can be of further assistance, please give us call at 1-800-507-4495. Our licensed agents are available Monday-Friday, 7AM to 9PM ET.Review fromJavontae C
Date: 03/19/2025
5 starsTodd S****** made this process easy and very understandable. very affordable prices and bundle deals.Review fromEdward S
Date: 03/18/2025
5 starsIt was a pleasure working with Terry W***** acquiring business insurance. It was a breeze and very straight forward. Terry worked with me find the right coverages at affordable rates insuring my business success and protection.
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