Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Computer System Designers

Capstone

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer System Designers.

Reviews

Customer Review Ratings

2/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromChristopher M

    Date: 05/07/2025

    2 stars

    Christopher M

    Date: 05/07/2025

    Technical Recruiters of this generation need to understand that a phone call is professional courtesy and messaging someone on a career board is far from par. I have nothing against their President Roger Kipe, but the way recruiters continue to message boards instead of actual voice calls is absolutely pathetic and should not be tolerated when looking for a new career. Food for thought, if your providing a customer service then put yourself in the customer's shoes who is looking for a career instead of just gathering numbers for employer of the month!!!

    Capstone

    Date: 05/14/2025

    I wanted to address the concern raised by an applicant regarding their interaction with Capstone IT during a recent recruitment process for a role at a customer. We appreciate you sharing your issue, and we’d like to provide a clear account of the events to ensure transparency. The applicant applied to the job posting in May. The next day, he reached out to express strong interest in the role. That same day, we responded with targeted questions about his experience. While his resume suggested he might not be qualified, we wanted to confirm by gathering more details. He replied with his answers the next day. After careful review, we concluded his experience did not align with the scope and scale required for that position. On the same day, we messaged him to thank him for his responses, explain that his experience wasn’t the right fit for this role, and assure him I’d upload his resume to our database for future opportunities that might be a better match. Unfortunately, it seems he took offense to our response. We are sorry that he feels that way. With over 100 applicants for this posting, calling each applicant isn’t feasible; we hope he understands.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.