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Business Profile

Healthcare Staffing

Medical Solutions
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/01/2025

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have asked multiple times to be removed from the call list by this staffing organization.

    I continue to receive multiple outreaches via email, text, and phone call.

    I have expressed that I have 0 interest in speaking with the organization regarding nursing contracts, and yet they continue to harass me with outreaches.

    Please stop contacting me. I can guarantee that should I ever have an interest in nursing contracts in the future it will be with an organization that does not harass their former contractors.

    Business Response

    Date: 05/06/2025

    Thank you for reaching out. I am sorry to hear about your experience. I have removed you from our marketing list. If you have additional questions please reach out to me directly at **************************************

  • Initial Complaint

    Date:02/07/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I used to be a travel nurse and used this company as my recruiting company. I have not nursed in over two years. I have repeatedly asked them to stop contacting me about assignments. Every time I ask, they assured me I'll be taken out of their contact list, but I keep getting emails and text Sometimes three times a week. I contacted them personally by phone they hung up on me. It's borderlining on harassment, and I would like it to stop. They keep saying reply stop to the text I replace talk to the text someone else text me in a week I called. The girl was **** and hung up on me. I don't know what else to do. I don't even nurse anymore.

    Business Response

    Date: 02/15/2023

    I have removed you from our marketing list if you have additional questions please reach out to me directly at **********************************

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