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Business Profile

Internet Services

iqtest.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/24/2024

    Type:Customer Service Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I took IQ test on IQtest.com on Apr 21st 2024, then it asked me to sign up and pay Euro 0.5 to know the score. I signed and paid by credit card, then I got the result. I have thought all was down. But IQtest.com charged me Euro 47.9 on May 23rd, 2024 through the same credit card without any order information. The worst thing is that there is no telephone, no address, no order information in the IQtest website, and I never authorized the company to keep my credit card information. I do not know how to argue for it. I provided some screen shots of my account, it shows no order information, no credit card information. I do worry about the company continue to charge me through my credit card.

  • Initial Complaint

    Date:03/24/2024

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Today, March 24th, 2024 I took their "free" online IQ test, spending around 10 minutes of my time, only to find out you have to pay for the results at the end. NOWHERE on the website does it state that it costs money. I have screenshots to prove this.

iqtest.com is NOT a BBB Accredited Business.

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