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Business Profile

Mental Health Services

Buoyant Family Services

Reviews

Customer Review Ratings

4.53/5 stars

Average of 17 Customer Reviews

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Review Details

  • Review fromTree N

    Date: 04/25/2024

    3 stars

    Tree N

    Date: 04/25/2024

    I don’t like my child being bounced around from person to person I would like one person to handle my child other then that no complaints

    Buoyant Family Services

    Date: 04/30/2024

    Thank you for the open and honest feedback. We constantly strive to reduce this, however, some situations normally fall beyond our control which then necessitates changes. We are glad that everything else is working great.
  • Review fromJoseph G

    Date: 01/23/2024

    1 star

    Joseph G

    Date: 01/23/2024

    Did not get back to me as agreed after paying 350 deductible. ( January 11 ,2024 )
    Walked into office Monday January 22 ,2024 and the lights were on and waited for one hour and finally walked around saying , “ hello is anyone here “ . I started to get very concerned, so I left . I arrived home and sent a text to them and file the first complaint and notified all parties involved with this business transaction. I immediately received a response from them within 10 minutes of filing the complaint. This is very troubling to me , so since paying with my debit card my bank said it will be very getting my money back . So I’ submitting this experience.

    Buoyant Family Services

    Date: 01/24/2024

    Dear sir. Thank you for submitting this complaint. Unfortunately the account of events given here are not accurate. Everything was completed per protocol, unfortunately we are still missing information from your end that has created the hold up. We have tried calling over 8 times. The office was closed due to the owners of the building doing maintenance. Scheduled clients were called and informed. Pleaese kindly give our office a call (4029337577).
    Thank you
  • Review fromLeeAnna C

    Date: 09/20/2023

    5 stars
    Ms. Gitari and Ms. J** are awesome visitation workers. They are very professional and communicate well.
  • Review fromJean S

    Date: 09/18/2023

    5 stars
    I have found a great resource! All the staff are genuine and truly helpful.
  • Review fromChris S

    Date: 09/18/2023

    5 stars
    Great people and very knowledgeable staff. Great atmosphere, everyone is warm and welcoming.
  • Review fromPaige M

    Date: 09/13/2023

    5 stars
    Hands down best visitation workers ever! On time and professional.
  • Review fromChristina B

    Date: 09/06/2023

    5 stars
    I love my visitation workers Tracy Vanessa milly M***** they do a great job

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