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Business Profile

Pain Management Clinics

MidWest Pain Clinics
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BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for MidWest Pain Clinics's headquarters and its corporate-owned locations. To view all corporate locations, see

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MidWest Pain Clinics has 4 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:03/29/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I entered the facility 5 years ago for a steroid injection. I signed a waiver for an anesthesiologist to give me anesthesia prior to the Injection. Directly following the anesthesiologist left the room without giving me anesthesia and a medical assistant sat down and began to inject anesthesia. I started to contest and was immediately unconscious. I awoke later and I was upset and the same medical assistant told me it was okay for her to do this. I disagreed. When they rushed me out I was disoriented and had blood running down my clothing. I slept for three days, only waking briefly. I contacted them numerous times and no one cared. They sent me a bill I paid. Then sent me another one .I called them and gave them my confirmation number and they threatened collection. I paid it again. They continue to try to collect on a bill that should have never been paid and they should be in sued for what they did to.me.

      Business Response

      Date: 04/21/2025

      Hello, We do not have any Medical assistants that work in our Ambulatory Surgery Center.  They are all RN that are certified in Sedation.  There was a CRNA in the room that day with this patient and he administered sedation. We have no phone calls from patient after her procedure and at her follow up visit 1 month later she does not bring any of this up to the physician. All her other procedures went fine. It seem that she has a balance and does not want to pay this.   Since this is 5 years old I will not argue about it and I will write off the balance for her. Thank You ******

      Business Response

      Date: 04/22/2025

      I have attached the consent you signed stating Anesthesia Services will be performed by an Anesthesia Provider, MD, CRNA, RN.  I did write of  the balance and you now have a 0 balance account.  Please reach out if you have any further questions. Thank You

      Customer Answer

      Date: 04/22/2025

      Please write this bill off. There should not be a balance.  It was paid multiple times as stated previously.  

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