Reviews
Customer Review Ratings
Average of 261 Customer Reviews
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Review fromTonya M
Date: 04/22/2025
1 starI was sold a much larger A/c/furnace unit than I needed for my home but I didn’t know any better. When I purchased the unit, I had also signed up for their preferred customer status so I would get calls to schedule appointments at the beginning of fall/spring to service the units. After a couple of years, the calls stopped even though I’m still paying them the monthly fee. When I call to ask about this, I’m always told “someone will look into it” but that never happens and that’s only if I can get through to the office. On numerous occasions, I’ve called and never gotten through to even an answering machine. I’d call every number I could find and the call would not go through. Then when I’d call from a different number, the call would go through just fine. To say I’m dissatisfied is an understatement. Save yourself from the disappointment and go with another heating and air company, one that cares about their customers and follows through on what they promise.Review fromCarol M
Date: 04/18/2025
5 starsCarol M
Date: 04/18/2025
Shay was right on time and very professional and knowledgeable.
Burton A/C Heating Plumbing and More
Date: 04/20/2025
O'Shay is a huge part of our team and a great ambassador of our brand. thanksReview fromRenee M
Date: 04/07/2025
5 starsNicholas explained conditions of the furnace an AC thoroughly. Very knowledgeable and assisted with filtersReview fromOliver V
Date: 03/25/2025
5 starsOliver V
Date: 03/25/2025
Phil Did a great job and was quick even with having to go buy a partBurton A/C Heating Plumbing and More
Date: 03/28/2025
Thanks for recognizing Phil, he does a great job for us. We appreciate your trust in BurtonReview fromCurt H
Date: 03/24/2025
5 starsCurt H
Date: 03/24/2025
Burton sent Shawn N***** to take care of a leaking expansion tank. Shawn assessed the issue, gave us options, and fixed the issue quickly and efficiently!Burton A/C Heating Plumbing and More
Date: 03/25/2025
Shawn is fantastic ambassador of our brand. thanks for the reviewReview fromKevin H
Date: 03/21/2025
5 starsKevin H
Date: 03/21/2025
My wife and I are new to the area after moving here from Michigan 3 weeks ago. Our furnace went out overnight and I called the most recent maintenance record on the furnace which was Burton @ 6 am.to set up an appointment.John called back at 8 am, and at 9am he was working on the issue. He was clean, careful and professional. Will always be a customer.Burton A/C Heating Plumbing and More
Date: 03/25/2025
fantastic, welcome to Omaha and for trusting us with your home serviceReview fromGuy S
Date: 03/17/2025
5 starsGuy S
Date: 03/17/2025
Emanuel was very professional, and did a great job. Showed and explained the options available then installed what we wanted. We would have him do work for us again if we need anything else in the future.Burton A/C Heating Plumbing and More
Date: 03/19/2025
Manny does a great job for us, thanks for the reviewReview fromAndriy H
Date: 03/10/2025
5 starsAndriy H
Date: 03/10/2025
Final outcome is good I may consider myself satisfied thank youBurton A/C Heating Plumbing and More
Date: 03/13/2025
Thanks for the responseReview fromSteve D
Date: 02/26/2025
5 starsSteve D
Date: 02/26/2025
Devon G******** of Burton Plumbing did an excellent job cleaning the drain. He is very knowledgeable and friendly. I am very pleased with the service.Burton A/C Heating Plumbing and More
Date: 02/26/2025
Thanks for the review, Devon is a great ambassador for Burton. Thanks for trysting Burton to service your home.Review fromJack H
Date: 02/25/2025
5 starsJack H
Date: 02/25/2025
On time as usual! Quickly made repairs as per quote!Burton A/C Heating Plumbing and More
Date: 02/26/2025
Thank You for trusting Burton
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