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Business Profile

Restaurants

Early Bird

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Restaurants.

Complaints

This profile includes complaints for Early Bird's headquarters and its corporate-owned locations. To view all corporate locations, see

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Early Bird has 3 locations, listed below.

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    • Early Bird

      3824 Farnam St Omaha, NE 68131-3189

    • Early Bird

      7775 Olson Dr STE 101 Papillion, NE 68046-1503

    • Early Bird

      10730 Pacific St STE 108 Omaha, NE 68114-4700

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:10/05/2023

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Sunday a group of me and 2 friends went to eat at Early Bird on Pacific in Omaha. Long story short about the terrible service we received, I left a 4$ tip to the server because it was so bad. Monday morning I discovered my bill came out as 90$ and it was only supposed to be 80$ even. I went in and spoke with management and they issued a refund for the amount that was adjusted and wrote in by my server ****. He stole 10$ from me and the restaurant doesn't seem to care. GM promised to reach out personally about this and I have heard nothing. The only person who has been helpful is the front end manager Taylor.

      Business Response

      Date: 10/23/2023

      Goodmorning,

      We have issued the refund in the amount of $10 on October 3rd 2023 and have mailed out a $25 gift card to ***** ******.

       

      Any further correspondence please contact:

      *************************

       

      Customer Answer

      Date: 10/25/2023

       

      Better Business Bureau:



      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.




      Sincerely,



      ***** ******

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