Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Roofing Contractors

Pyramid Contractors

Reviews

This profile includes reviews for Pyramid Contractors's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Pyramid Contractors has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.33/5 stars

    Average of 6 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromPatrick T

      Date: 05/28/2025

      5 stars
      Pyramid contractors did a phenomenal job siding painting roof guards and much more. The staff and workers provided expertise and quality workmanship on all aspects. My neighbor's even complemented on what a great job they did I am one satisfied customer and I would recommend pyramid contractors in a heartbeat keep up the good work

      Pyramid Contractors

      Date: 06/09/2025

      Thank you so much for sharing your positive experience and for highlighting the expertise and quality workmanship of our team. It’s wonderful to hear that you’re satisfied with the results and that your neighbors noticed the improvements as well. Your recommendation means a great deal.
    • Review fromOlivia E

      Date: 11/18/2024

      1 star
      If there was an option to leave zero stars, I would. I have never left a review online for a company, but my experience with Pyramid was so bad that I felt it was necessary for others to make note of issues before giving their business to a company with zero oversight for projects. The contractor failed at every turn of the job. It took over 3 years to "complete" a hail damage claim (roof, gutters, paint) and this was never actually done, or done well. I had to schedule a reminder in my phone to call the contractor weekly in order to get updates on the job or else I would never hear from him and no movement would have ever happened. There were shingles falling off the roof and paint covering windows, photos were sent to him and not a word came back. His decision to stop returning my calls, leaving the job incomplete yet again, was infuriating. This felt like a full time job to get a handle on. I had to contact every number listed on Pyramid's website before I got a phone call back telling me someone else would be assigned to the job and that this wasn't okay. This new person came over one time and agreed that the shingles falling off the roof, paint over the windows, and exposed wood where the old gutters were was NOT okay. I felt validated for a moment, then... again, pyramid failed to respond after the new contractor reviewed the issues with the job. Several phone calls went unaddressed and I decided to move on. I never heard anything else from Pyramid. Then, years later after I had sold the house and moved out of state I got a bill in the mail for this job in full. It is laughable how poorly this job was managed over the last 4 years. Would never recommend them to family, friends, or the community. Deadlines don't exsist, work is beyond poor, & there is absolutely no communication or accountablity. Happy to be done with them after sending a check in the mail for a total they do not deserve, or is measured by the job and experience I had.
    • Review fromLoren I

      Date: 09/05/2024

      5 stars
      Pyramid roofing is a quality company with great employees. They just replaced our roof and gutters and performed everything they promised. I've used their services for years and have never been disappointed. Cody Rangel does a great job of follow up and making sure the job is done right.
    • Review fromRicky E

      Date: 06/06/2024

      5 stars
      just had my roof replaced. I was very pleased Mike did a fantastic job, He was very knowledgeable and professional. He explained everything in detail and helped me through the insurance claim . Richie, Willy and crew showed up right on time and went right to work. Richie found a couple of problems with the roof and was able to correct them without additional cost to me. Mike was constantly coming by and checking on the crew. He kept me updated and sent me pictures of the work as they progressed. They did an excellent job? The crew was very conscientious when it came to cleaning up they left my yard and driveway in perfect condition. I am glad I went with this company and will definitely recommend them to everyone i know
    • Review fromMary S

      Date: 08/17/2023

      5 stars
      Just finished replacing our roof. I have to shout out to Ben ********** 
      He went above and beyond. what we expected. He helped us through. the insurance claim, deliveries, the installation, our many questions and completion of the job. The crew was
      outstanding as well. They worked long hours thru the 100-degree weather to beat the
      rain drops. Being seniors, we very much appreciated all of their services. Best of all
      the cleanup was great, no mess and my flower beds were not destroyed. I would
      highly recommend this roofing company.
      George and Mary
    • Review fromJim E

      Date: 09/01/2022

      5 stars
      I recommend Pyramid Roofing for hail damage repair projects. They recently completed re-roofing and replacing gutter/downspouts at my house. Project Manage Chip worked with me and my Insurance Company to complete the work on budget and on time. The Crew worked well together to provide quality workmanship. Warranty Manager Jaymie quickly scheduled some minor follow up work. It was a pleasure doing business with Pyramid.

      Pyramid Contractors

      Date: 09/02/2022

      Thank you for your positive feedback. We are thankful to hear that you had a great experience and we greatly appreciate your business

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.