Complaints

This profile includes complaints for AAMCO Transmissions, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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AAMCO Transmissions, Inc. has 5 locations, listed below.

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  AAMCO Transmissions, Inc.

  6061 L St Omaha, NE 68117-1210

  
• 

  AAMCO Transmissions, Inc.

  1600 Ave A Council Bluffs, IA 51501-2513

  
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  AAMCO Transmissions, Inc.

  809 Cary St Bellevue, NE 68147-2689

  
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  AAMCO Transmissions, Inc.

  5254 S 133rd Ct Omaha, NE 68137-2919

  
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  AAMCO Transmissions, Inc.

  3330 N 72nd St Omaha, NE 68134-5115

  

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:03/09/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  After purchasing **** in parts the location decided that they wouldn’t do the work. I want my car repaired they agreed to do the work and I want them to do what we agreed on

  

  Business Response

  Date: 04/26/2023

  Mr. ****** ******** repair started out with just replacing the front driveshaft he was going to provide. During initial replacement of driveshaft it was found to need extensive repairs to the transfer case. It was recommended to replace the transfer case assembly and would also have to remove the transmission to do. Customer wanted to supply own parts to repair transfer case and he was instructing us how to fix it from a ****** video. At that time we refused to do any work on this customers vehicle. No charges were made toward any diagnostic work. As a courtesy the vehicle was towed to ******** as per Mr. ******** request. Mr. ****** also claimed if he had the space he would perform the work himself. We said if you can do that then proceed with that or let the ******** dealer do the work.

  Customer Answer

  Date: 04/27/2023

  
  
  Complaint: ********
  
  
  
  I am rejecting this response because:

  Due to AAMCO having me order all the parts for the job, then decided to back out of the deal. I paid ******** ******* and lost the **** I’d paid for parts because refund time had expired. My next plan is to take this issue into court to recover my loss.
  
  
  
  Sincerely,
  
  
  
  Vaughn *********

  

  Business Response

  Date: 04/28/2023

  Mr. ****** had already purchased parts before estimate was given. He rejected the estimate. He said it was too expensive and not going to spend that kind of money. He had the option returned the parts at that time. We still recommended that he get a whole transfer case assembly to repair the vehicle.