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Business Profile

New Car Dealers

Wm Krotter Co.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Wm Krotter Co.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Wm Krotter Co. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/27/2024

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I bought a boat from a dealership in Oneill Nebraska when I got home I noticed damage on the boat that wasn't noticed when buying stopped payment on the check and called the dealership to return and they said we will see you court

      Business Response

      Date: 04/09/2024

      *** ***** ******** was given ample time (over two hours) to complete inspection of the pre-owned **** **** **** Rebel boat that he ultimately purchased.  The minor cosmetic damage was clearly visible and disclosed to him and the other party that viewed and inspected the boat with him on 02/24/24.  This cosmetic damage does not impede the performance of the boat in any way and in fact *** ******** was given the name and phone number of the previous owner of the boat to confirm this information.  *** ******** was presented the boat, trailer, and titles the day of the purchase 02/24/24.  He issued a personal check to Wm* ******* **. on the same day 02/24/24.  He then proceeded on 02/26/24 to call and demand the boat be returned and stated he had already put a stop payment on his check.  This was a direct fraudulent act by the buyer **** ***** ********* on the selle* **** ******* **** that could potentially end as a felony according to ******** *** *** * ***** ******* ************

      Business Response

      Date: 04/09/2024

      *** ******** was advised by our dealership to speak with counsel after our discussion with the ******** *** *** * ***** ******* ************  *** ******** called on 02/28/24 and indicated that upon discussion with counsel he would be keeping the boat and trailer.  We believe this matter to be resolved and settled by all parties.

      Customer Answer

      Date: 04/10/2024

       

      Better Business Bureau:



      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.




      Sincerely,



      ***** ********

    Wm Krotter Co. is NOT a BBB Accredited Business.

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