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Business Profile

Diesel Repair

Drew Miles Service & Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Diesel Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/02/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had two vehicles at this shop to be repaired,one of them had taken over a year to get repaired which broke down soon after leaving this shop,come to find out that the cause of breakdown was a direct result of faulty work so I took the truck back to his shop to be repaired again and nothing got done for 6 months so I took it to another shop. **** from the initial shop had made the comment about taking my other vehicle that hadn't been worked on yet because he felt he should still get paid for the $3000 repair he did to my truck e ven though the repair that he was at fault for cost $4000 at another shop, so when I went to check on vehicle #2 it was not at ****'s shop and he claims he don't know anything about it

    Business Response

    Date: 01/14/2025

    **** is making false accusations about my shop . He did drop off a truck to get work done . We got his truck back up and running. He picked up his truck without paying for the repairs. He also dropped off a different truck at the same time that needed injectors we did not work on the truck due to non payment. He also said he was going to drop off the title of the truck as he would make payments. I have been Harassed and Threaten by **** . He has a long history of being inn and out of Jail For fraud, riding, bad checks, theft, assault, and drugs. At this time I ask the bbb to take this Accusation Off of my rating 

     

Drew Miles Service & Repair is NOT a BBB Accredited Business.

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