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Business Profile

Laundry Consultants

Ideal Linen Supply & Cleaners

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Laundry Consultants.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Kolt K

    Date: 10/30/2024

    This company is trash from the top down. They can not deliver the services contracted for, and you cannot call anybody to complain about their "service". I tried several times to contact the manager, left voice mails, and NEVER got a return phone call. My only action was to complain to the delivery driver. This did absolutely no good. I started service in May of 2019 and have had spotty service since day one. Business was done on a verbal agreement only. In July of 2023 they snuck a service contract in on the guise of a increase of pricing. The "contract" was given to me by the delivery driver, and was never told it was a 10 year contract. Only after trying to get rid of the company for poor services rendered, they said I was in violation of the contract terms and owed over $11k for breaking the "contract". I told them to continue service, and they said no because I stopped the "contract". I was sent to a collection agency and I could NEVER get ahold of anybody at Ideal Linen until AFTER they sent it to collections. This whole transaction felt like this is exactly what they were trying to do: get me to pay 11k for services never rendered. Would NEVER recommend this or ANY place that has a contract to cover their terrible services.

Ideal Linen Supply & Cleaners is NOT a BBB Accredited Business.

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