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Business Profile

Moving Companies

Family Movers LLC

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Family Movers LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Family Movers LLC has 2 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

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    Review Details

    • Review fromNik R

      Date: 09/08/2023

      1 star
      I paid for an additional hour of moving labor that we did not end up using. I was told by Moving Help customer service that Family Movers had to provide the refund. I reached out to them and received a response a few days later saying that he would look into it. That was the only response I received, and that was 7 days ago. Since then, I have attempted to reach out via phone and email, but to no avail.
      Initially, I was quite satisfied with their moving services. I provided water and tipped well for an hour and a half of moving work. I am a broke college student who cannot afford to lose out on $110 for a service that went unused. If you use Family Movers, beware that if you overpay them, they will deliberately ignore you. Overall, I do not recommend this service.
      If I receive my refund for $109, I will delete this review. The fact that I have not received my refund after a week and a half is unethical. Additionally, I will be contacting the Better Business Bureau.

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