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Business Profile

Paving Contractors

Precision Paving, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:09/02/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    09/2021. Can’t think of exact date I had my driveway paved in the contract it stated that they will be hauling away grass,loam,weeds, and/or all poor substrate materials 12” in depth on average and dig out two tree stumps and use as needed to bank edges they dug up where I use to have a pool and buried all this stuff with out my permission now I can’t put a pool back where I use to have one Now theres a big mound in my yard not fun mowing didn’t think of the problems down road with sinkholes sent e-mail about the problems I’m gonna have and asked if he could dispose of this properly he called back I missed call he says it takes years and years for that to happen if there’s a sinkhole I’ll come out for a price and fill it in nowhere in contact does it say anything about digging up backyard.

    Business Response

    Date: 10/07/2022

    On Aug. 27,2021 My Paving company did agree to a contract with ***** ******* to completely remove his existing old paved driveway as well as adding/extending to the right side of said existing paved driveway by an additional 8'w x 64'L and within that additional area existed a lot of tall weeds, sandy and rocky topsoil and two old tree stumps. The written agreement for the "add on" section was to dig down and dig out 12" of those materials, some of those materials were to be used to bank the new updated pavement and some of it hauled away. I hauled away two truck loads which left me less than one load on site,  as for the two old stumps I Definity recall that I discussed this with ***** * that no one would accept stumps for fill anymore compared to the old days.  Thats when we discussed that I could bury them where he had an above former pool removed and that area was his current "catch all" full of very old firewood, concrete blocks, bricks, very tall weeds and so on.  He verbally agreed to me that that made sense and then said OK.  To me, when he said that is when I scheduled this project for mid Sept. 2021 which was a couple day project.  I personally cleaned up that "former pool section" roughly 20' to 24' in diameter of all of those existing items which I mentioned then I dug with my excavator to prepare a depth deep enough for those two old stumps. Once the stumps were broken up by my excavator and packed in place, I then proceeded to use some of the clean fill from his driveway add on to level it out the very best that I could. I thought to myself after that part of the project was completed that it looked at least 90%  better than when I got there.   After the entire project was completed, I asked **** * if he was satisfied with the outcome, and he said Yes he was, then that's when he wrote me a check for the balance of the project. I said thank you and was on my way feeling satified that I made another customer very happy with my work.

    Sincerely,

    Dan B***** -owner

     

    Customer Answer

    Date: 10/15/2022



    Complaint: 17898983



    I do not accept the business's response as a resolution to my complaint because: [You must provide details of why you are not satisfied with this resolution. If you do not enter a reason for your rejection, your complaint will be closed as Answered.]



    Sincerely,

    We did not have a conversation about digging up pool area he could have rented a stump grinder someone must take them somewhere what do they do with  them when wooded lots are cleared to build homes etc 

    ***** *

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