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Business Profile

Windows

EZE Breeze Store, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.83

Average of 6 Customer Reviews

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Review Details

  • Stefan J

    Date: 07/15/2023

    Stefan J

    Date: 07/15/2023

    This started out great. The ordering process was very good. The customer support was very responsive and easy to work with. Unfortunately it went downhill from there. My windows did show up on schedule (or even a few days earlier than expected). However, due to poor packaging 2 out of the 8 I ordered were damaged. A third had been built to the wrong dimensions. So, 3 out of 8 were unusable due to errors made by the manufacturer.At this point you'd think they'd rush some replacement items out and perhaps make some other accommodations to keep the customer happy. Just the opposite happened. This was May 19, it's now July 15 and I'm still waiting for my replacement windows. The two estimated shipping dates I was given have both come and gone and now I have no idea when (if?) I will get them. The seller does not appear to have any desire to make this right and is more interested in blaming others for the mistakes made by the manufacturer. This has been an extremely disappointing and frustrating experience. While the ordering process is great and the product OK I'd stay away, the customer support leaves a lot to be desired if things don't go right.

    EZE Breeze Store, LLC

    Date: 09/25/2023

    Complete order has been delivered in new condition.

  • Murali N

    Date: 07/05/2023

    I am going through a current installation issue. Jacksonville was in touch with me almost daily to make the sale and once the sale is done it is very hard to get hold of anyone with multiple phone calls and emails. Current Issue: It was a poor installation and parts missing, technician who came to review said rework needs to be done and they will schedule the call but no response. I am constantly told parts are back ordered or someone from office will call. Service department never answers call. Very frustrating.

  • Jim W

    Date: 12/03/2022

    Great Product. We have a 20'x12' screened porch at our cottage on our lake facing the North. The northern winds and rain makes a wet mess on the porch. I installed Eze Breeze windows and they basically turned the porch into another living space room. No matter if raining or windy. Even if is cool in the space we use a couple of electric heaters and its get very comfortable. For the first time this year when it was hot and humid, we closed all the windows and opened the doors to the cottage and let the air conditioning cool the space. It worked Great.

  • Michael V.

    Date: 10/10/2022

    Michael V.

    Date: 10/10/2022

    Second time I have put these windows in. Fantastic! Also. support is tremendous! Great company, great product!

    EZE Breeze Store, LLC

    Date: 10/11/2022

    Thank you

  • Rich M

    Date: 07/31/2022

    Windows are great - our handyman was able to install them quickly and efficiently.

  • Keith C

    Date: 06/02/2022

    Ezebreeze are a great product, was easy to order and easy to install. Have installed these windows in two houses over the year and can highly recommend them

EZE Breeze Store, LLC is BBB Accredited.

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