Information and Alerts

Alert

BBB files indicate that this business has a pattern of complaints concerning extended delays in processing drawdown requests from consumers, inconsistent communication about the status of those requests, and failure to release approved funds in a timely manner. On 4/16/2025, BBB submitted a written request to the company encouraging them to address the pattern of complaints. The business has responded and agreed to take the following action:

To Our Valued Customers: As you are likely aware, fraud is a multi-billion-dollar problem for the United States banking and financial services industries. Online lenders are frequent targets and uniquely vulnerable to fraudsters and scammers, as they provide fast access to cash over the internet. While we work consistently to manage fraud, over the last several months, we have experienced a severe uptick in fraud. We are working tirelessly to develop and integrate new antifraud measures that help to identify and detect novel fraud tactics, such as the use of AI and synthetic data. These changes, once implemented, will permit us to return to the processing times you have typically experienced with NHCash.com. In fact, we anticipate much faster processing times for qualified customers, including immediate access to your available credit within your MyAccount portal once the solutions are fully implemented. We value our customers immeasurably and sincerely appreciate your continued patience as we work to implement important solutions to these novel challenges facing our business.