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Business Profile

Naturopath

New Hampshire Natural Health Clinic, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/26/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was formerly a patient of Lisa K*******, I’m reaching out due to the lack of care and professionalism with Dr. k******* and staff.
    I saw K******* on two occasions at her old office. She diagnosed me with Sibo, but never showed me the results and instead just put me on a bunch of supplements,$400.00 worth and sent me on my way. Didn’t tell me a diet to follow and I was already on other supplements which I gave her a list of. I was taking 200 pills a week on her protocol, this isn’t healthy. To make matters worse my symptoms got worse I was in pain and my hair was falling out. I emailed the portal which Dr. K******* stated to use and called the new office multiple times to speak with the receptionist who said she would relay the message to her but I wouldn’t get a call/ email returned. Here I was feeling sick and not a care of concern from dr k*******.
    I got so fed up with leaving messages and emailing the office I had to be pushy and rude about the pain I was in. The receptionist then told me Dr. K******* would contact me via phone, but would call me back and let me know if there would be a charge, and due to the lack of professionalism, she never did! I told her numerous times I’m not paying for a call, seemed like she cared more About arguing with me then helping me. Dr K******* called and I was charged for an office visit that I will be appealing. I’m unclear as to why I was even charged for an office visit when we spoke on the phone for less than 2 minutes. Just another way for her to make money.
    Dr. K*******, also didn’t tell me the breath test was out of network and that I would be charged for it. It appears all I did was spend an excessive amount of money on supplements and visits to feel worse on a condition I didn’t even have. It’s upsetting to know she doesn’t follow up or care about her patients. It was just a money making transaction. I’m truly disappointed in her and the practice. I’m not looking to be refunded for the visits and supplements but I will not be paying for the bills that I’m currently receiving.

New Hampshire Natural Health Clinic, LLC is NOT a BBB Accredited Business.

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