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Business Profile

Sightseeing Tours

Select Tours By Sabol & Associates

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:05/16/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My youngest son attended an international tour via his school that was facilitated by Select Tours By ********************** and associates. Much to my dismay there was an incident at hotel during the tour. The incident was without a doubt my son and his roommates fault. No denying it or what they did. After checkout, I received a call from my son informing him of charges being levied due to how the hotel room was left(again im not disputing the facts of what happened). A few days later I received an email from a teacher listing the charges for the incident. I responded to an email from Mr. ********************** in regards to payment time frame expectations. Also included in the email was that I disputed a charge the hotel levied( which was a two day room charge). After reviewing the other charges, I thought a $300 cleaning fee charge on top of the other charges was steep but understood my son for better or worse chose not to use common sense, logic or etiquette. I did not say I wouldn't pay or anything of the like. I did make a simple request of be furnished with copie(s) of receipts from the hotel in relation to above mentioned incident. I am completely aware had my son made better choices this incident would be nothing more than a what if scenario. My intent with this filing is to gain some knowledge related to this matter. Do I have any rights in requesting copie(s) of receipts related to all charges? If so, what is the best course of action in obtaining them? If not, then I apologize for wasting your time. Thank you

Select Tours By Sabol & Associates is NOT a BBB Accredited Business.

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