Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Retailer

Rondo Music

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

5/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAl D

    Date: 07/31/2023

    5 stars

    Al D

    Date: 07/31/2023

    I’ve purchased two guitars from Kurt at Rondo music; a 9 string and a 10 string, and both are amazing pro quality… I can’t believe they don’t sell these guitars for twice the price they do, but wow I love their instruments!

    Rondo Music

    Date: 08/01/2023

    Thank you for the fine comments **! We appreciate the opportunity to sell to fine musicians like yourself.
  • Review fromJim B

    Date: 03/01/2023

    5 stars

    Jim B

    Date: 03/01/2023

    Rondo Music & Kurt Z********* are Great to deal with. I must say, that when I first viewed his website & "store" in 2022, I was a bit leery between the prices and questioning the quality for the price. I ordered a 6 string SX Lap/Console Steel Guitar (Sunburst version) from him and I must say, that after now owning it for the better part of one year, now... I am Very impressed with the overall quality and playability of it.
    The Only change I immediately made, was to install a fresh set of "made in the USA" strings, in the gauges that I needed for the A6th tuning I wanted to tune this one to. The only "imperfection" I found on the SX Lap Steel, was a small chip in the Urethane coating on the body, right on the edge of one end of the pickup cavity.
    Unlike several other low priced Lap Steels w/legs.. the SX from Rondo is very sturdy, both in the legs themselves, as well as the receiving steel attachments to the body for the legs to screw into. Kurt, himself is exemplary in answering emails sent to him, and generally within 24 hours, or sooner.
    As of this time and date of writing this review (Mar.1st,2023), I have a Ukelele Bass Guitar (violin body style - UKBV-20SB) currently in my Cart & Check Out, only waiting on a reply from Kurt with regards to a suitable case for it, so I can order both at the same time. I plan on doing more business with Rondo & Kurt Z******** in the near future as well.
    The bottom line for you, the reader & fellow or fledgling musician, to take away from my review is, Do Not let the "made in China" and the low prices fool you for one minute. This is truly a "win/win" situation all the way around, not only in price versus quality, which is Much Higher than most would think for the price, but also in dealing with a quality dealer who has integrity and honesty.
    If you see something you need or want on the Rondo Music site, don't hesitate, because you will get more than your monies worth, which is rare in "today's world" of rip-offs.

    Rondo Music

    Date: 03/07/2023

    Thank you so much for the fine comments and glad to hear you are enjoying your Lap Steel.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.