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Business Profile

Womens Clothing

Tangled Bella Boutique

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Womens Clothing.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/24/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed a contract with Tangled bella in July of 2022, I paid 4 weeks up front from. A shelf with my creations on them. Goat milk soap, and soy candles. Per contract it was $10 a week. With that said, they were to show case my items. They never did this. They also moved store fronts in September? I was behind on he rent. So I reached out trying to pay. After stopping in and the women working couldn't find the paper work so, I messages them, they said they would send me a invoice. They failed to do that and again reached out in October about paying them. By December they closed their store front all together. I didn't know this was happening. They finally sent me a invoice for $200 (January 2023). That has been paid but now are having issues giving my my product back , that at the time is $188 worth of product. They said they would ship it, for an additional fee, and are refusing to give an itemist list of what is reaming of my product. Shipping is not recommended, as its cold and soap will break apart , and they live one town over from me so I told them I'll pick it up.

Tangled Bella Boutique is NOT a BBB Accredited Business.

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