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Business Profile

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Opcom, Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Opcom, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Opcom, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Opcom, Inc.

      2 Capitol Plaza Concord, NH 03302

    • Opcom, Inc.

      P.O. Box 460 Plymouth, NH 03264

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/04/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered two products from Steve P*****, the Lucky-7 Plus System and the Cash King system on the evening of Friday July 28th and paid around $15 for fast delivery. It’s now 7 days later Friday August 4th and I still haven’t received my package. This is my 2nd time ordering from this company. The 1st time I ordered it was on the evening of Saturday July 22nd and I did not pay for fast shipping and I received my order 5 and a half days later on Friday morning July 28th. Why have the option for a fast delivery if it takes longer than the regular delivery? I’ve emailed them twice and haven’t heard back yet. I just want a refund for the fast delivery and I want the products I ordered.

    • Initial Complaint

      Date:11/10/2022

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Date of transaction October 26th, this is the second time I attempted to buy products from Steve p***** *f opcom inc. it took them three to almost 4 weeks to give me my money back they never replied positive to any of my emails or texts all I wanted was what I paid for. Just as in this case I only want what I paid for. I spent $127.15 of that was for a two-day delivery right now it's been over 14 days.

      Customer Answer

      Date: 11/11/2022

      Miss Abigail F***** good morning. My name is **** ****** and I would like to drop my complaint because the owner has contacted me and he's going to deliver my products next week and I thank you and your office for all your help.

    Opcom, Inc. is NOT a BBB Accredited Business.

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