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Business Profile

Child Care Services

Cross Road Kindergarten of Dover NH Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Child Care Services.

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1

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  • Try N

    Date: 04/11/2024

    The director here is a danger to children's well-being and safety. There would be massive gaps in communication regarding nap time, feeding time and general issues daily. Opening teachers did not communicate with their closers and they never had info for pickup about how their day was and could not answer basic questions such as "what time did they eat, how many bottles, how long did they nap, etc" They could never give us a proper timeline of their day despite multiple complaints. Recently, I walked in for drop off, and while still holding my child I was pulled aside and informed in front of all the other parents that our care would be terminated due to our child's "incessant crying" I was told that "they cry all the time", and it is "detrimental to the staff and other children." I was then told by the director that staff members resigned because of our child! The school never mentioned this to us once beforehand besides the occasional "They had a rough day" or "They only slept 40 mins do you have any tips?" etc. There was no discussion to correct the problem via the official process laid out in their 15-year-old poorly xeroxed handbook Former staff members confirmed with us that they did not resign because of our child but because of the director and how she treats her staff, causing them anxiety. How quaint. It was clear that Cross road has serious problems. Therefore, the director's solution to her own insolvency, staffing and ratio issues beyond defaming former employees was to throw a perfectly normal child under the bus because she was too weak of an individual to take responsibility for herself and work through her problem. She took the easiest way out and blamed it on non-existent parenting issues she made up in her thick head instead of looking in the mirror and being an adult. When asked to confirm her reasoning for expulsion in writing multiple times, she refused.

Cross Road Kindergarten of Dover NH Inc. is NOT a BBB Accredited Business.

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