We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

General Contractor

Adams Family Contracting, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/07/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In September-December 2022, I had Tyler work on some projects at my house. I hired Tyler to do a few projects, and most were done so badly that I had to hire another contractor to redo them. Not only was his work done extremely poor, I found him very unethical. He lied to me about having insurance. He damaged an $1,100 high end tub and put some stuff on it to try to cover it up and installed it without telling me about it. He gave me a $500 “discount” off the invoice but it’s too late to have it replaced. One of the projects was to install framing above pellet stove and TV mount. This was done so badly that the TV was literally pulling the shiplap off the wall within a few months after he installed it. I was lucky the TV never fell. When I had a new contractor remove the shiplap, he pointed out how negligent Tyler’s work was. He had 4 2x4’s with only 3 screws in each! One of the 2x4’s was all wobbly. There was nothing really securing it to the wall. When I let Tyler know that I had to pay someone else to redo his work and requested reimbursement, he never replied back. He offers no guarantee and doesn’t back any of his work after he gets paid. My current contractor (A-Team) put a 5-year guarantee in writing on his invoice. I am planning on taking Tyler to court to get reimbursed for the $1,650 I had to pay to demo his work then redo it correctly and safely. I sent him pics and a copy of the invoice I paid Ted from A-Team and he just ignored it. I have to redo my entire 2nd floor bathroom because his work is so bad. I paid him $3,984.37. He did tile work on my entry way and the grout is already cracking. I paid $1,739. I will sue him if I don't get my money back.

  • Initial Complaint

    Date:02/14/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was happy with the way the tub looked and told him that but after running my hands over the tile I felt grit and there was glue outside the tub on the tile Tyler stated I must have showered too early he told me to wait 24 hours I waited 72 hours to shower there was also damage to the walls and the woodwork that he told me he should have repaired he promised to come back and clean the grit off the tile but after 3 days of not hearing from him I asked him when would he be coming he then told me I was being agressive and I must have showered too soon which I did not and showering too soon would not have put glue and grit all over the tiles also part of the estimate was to clean the tiles which he did not he also left all the trash from the job on my front porch I would like the money back that I had to pay to repair the damage to the walls and the cleaning of the tiles

Adams Family Contracting, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.