We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Remodel Contractors

Shoreline Renovations LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Remodel Contractors.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:09/23/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Shoreline Renovations to repair the 16x16 roof of my outdoor patio. **** the owner took the cash up front and stopped returning my calls. I have tried repeatedly to get in contact. I am 78 years old and just want my money back for the job he has not done.

  • Initial Complaint

    Date:03/11/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired *********************** to come and check out my deck I had a leak. He was not sure if it was the deck or the sliding door. He came and patched a spot on the deck not coming prepared for just a patch he bought a whole roll that cost me ****** We then left roof uncovered to see where rain was coming we decided at that time to replace sliding door Also at this time he wax replacing my shed roof which I never said for him to do he said no this is for free.I found out he pulled a permit to do a roof for ******* had to be the shed roof that was supposedly free because he did not do my roof.So finally he came and put a new slider in well it leaks.I got so stressed out I had to block him and have my brother call him he assured my brother he was going to cone fix it. Its Been months I had unblocked him and he told me he was coming also I asked for the warranty for the door and he Said only he can replace it and he Said it was a pella but no markings to say what kind.Now I have to hire someone else to fix it because he is not coming back it'd been months and obviously I don't want him back. I paid 6800 00 to this guy for a leaky door and a little patch he put on roof and supposedly a free shed roof.I want people to be aware of this guy especially single women.

  • Initial Complaint

    Date:11/29/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Cody B******* the owner provided me a quote for work on 2022, for carpentry repairs, painting, and a roof, totaling $25,550. I did not hire him for the roof, but returned to him in spring of 2023. He referred to the previous quote for basis of work other than the roof, which totaled $10,475.
    He asked for $500 up front in May 2023 to get on his schedule, with response that the carpentry siding and trim repairs, front deck repair, and painting would be completed by the fall of 2023. I paid.
    Then on Aug 24 he agreed to start the work on time and materials and keep track of all records for invoice. I paid an additional $6,000 over ***** in the next 3 days. He then continually was non-responsive and/or made excuses for delaying start. On November 2nd he arrived on-site, removed the entire front deck and began changing plans, including removal of the prior concrete pad, then claimed it was more difficult due to rebar, but I have pictures documenting no rebar. On Nov 10 he poured an unfitting concrete pad at the incorrect grade (same as the one he removed), to instal two slab granite steps, which which have a threshold to entry door well over 6 inches. He occupied a >20-ft driveway with trailers and unused equipment, blocking the garage of a known occupied house completely, for 2 weeks.
    On November 14 he said he would clean up but would not return for the remainder of the job - including siding and trim replacement and entire house paint. He was quitting, with dirt leading up to steps at an unacceptable height, removed siding and 90% of agreed and quoted work untouched.
    After back and forth he said he would com attach the siding boards removed and send me a bill, at this point I told him not to come back.

Shoreline Renovations LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.