Reviews

Review Details

• Review fromIan B

  Date: 05/10/2025

  5 stars
  We have now had 2 mini-splits installed by *** and Ductless Saves. I had 4 companies come in and quote and he was by far the most knowledgeable about the systems, and also the federal tax rebates available and the qualifications. He was completely reliable - did exactly what he said, when he said he would and helped answer some questions after the install, meaning he didn't disappear after I paid :)AND he was significantly less expensive than the other quotes, a combination you really can't beat.

• Review fromKurt B

  Date: 04/09/2024

  5 stars
  Absolutely pleased with our mini split in our play room, *** and *** worked well as a team inspite of all my questions ,but they answered them all....and we're very happy....thanks again

• Review fromAndre A

  Date: 03/18/2024

  5 stars
  Back in December 15 2022, Jim and Tom came to install a mini-split in our sunroom making it a four season room. they both arrived at the pre-determined time and worked as a team to install the unit. A few months later we had issues in said room and hired a contractor that caused the unit to not work. Jim and Tom came back, went thru all the diagnostics and at the end the board was blown, Jim ordered a new board and installed it whitin 10 days at no charge. This past Christmas we enjoyed our sunroom with all of our friends and family. thank you Jim and Tom.

• Review fromJohn M

  Date: 01/06/2024

  5 stars
  In November 2023, we selected Ductless Saves LLC (Jim S*******) to install a complete GREE ULTRA mini-split HVAC system in our New Hampshire home. This consisted of two wall-mounted 42K BTU Ultra heating condensers and five multi-zone air handlers. The deciding factors in selecting Ductless Saves LLC to perform this work was learning about the quality of the GREE product and ability to generate heat even when the outside ambient temperature is as low as (-31°F). Jim also took into consideration our future attic expansion, ensuring our two 42K condensers had adding capacity for two additional 9K air handlers.From the initial on-site project evaluation, through the quote process and signed agreement, Jim answered ALL my questions. I had a ton of questions and he patiently answered all of them. Educating me all along the way. The more we discussed, the more I realized how important quality and customer satisfaction means to him.
  The installation was performed in late November and early December. The mounting of exterior condensers, duct work and line sets were installed during some very cold days. Jim, Tom & Mike took their time and ensured that everything was professionally done. The interior work – mounting the air handlers were the correct sizes (12K, 9K) and located exactly where I wanted them. The system was energized in early January and is very quiet and super-efficient. We are very happy we selected Jim and Ductless Saves LLC. The results are excellent! As stated earlier I’ve already purchased the two 9K air handlers for the attic expansion and plan to have Jim install them as well. We are very satisfied with Ductless Saves LLC, the team, the GREE products, and the simple application remote interface. I would highly recommend them to anyone needing HVAC mini splits. Jim made sure that my unique requirements were met and specified the correct equipment needed to do so. I give them my highest recommendation.

• Review fromLee S.

  Date: 12/10/2023

  5 stars
  Our 30 yr old heat pump died this summer. I was able to get a number of quotes for various solutions. Ductless Saves was the best solution for the most economical and least complicated solution. We had a mini split installed. It took a while for our turn for installation, but Jim was upfront and told us that would be the case. One day installation, very neat, clean and friendly (Tom plus helper). With the advancement of technology, our in-law apartment is now a four season home, rather than than being restricted to barely 3 seasons. My sister couldn't be happier, while my family and I contend with my non air-conditioned, drafty, 120 year old home. (Really we love our fifth generation camp situated on the shores of a beautiful NH lake.)
  I highly recommend Jim, Tom and their company Ductless Saves. Their solution was the best for our situation. My sister is nice and toasty even with temperatures in the teens.

• Review fromJames C

  Date: 06/13/2023

  5 stars
  Very Professional and great follow through! He was able to fix the issue other HVAC companies could not. They show up on time and well prepared to address the issue. I would recommend them for any of your heating and AC needs.

• Review fromLynne K

  Date: 04/25/2023

  5 stars
  They were professional craftsmen who took pride in their work. They cleaned up after themselves as they worked. Plus they were very friendly! Jim called to follow up to see if we had any questions and make sure we were happy. We later left him a voicemail that we needed help and he called back immediately. I would 100% recommend they to anyone.