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Business Profile

Dumpster Services

Frank's Dumpster Rental, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dumpster Services.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromGale S.

    Date: 08/03/2022

    1 star

    Gale S.

    Date: 08/03/2022

    I recently rented a 10 yard dumpster from this place and was not pleased with the surprise we got after it was picked up. The cost was $506 (the going rate). We were finishing cleaning out my mother's home and had about 4 pieces of furniture a picnic table, old carpeting, some boards and small household items. There was nothing big or anything that weighted a lot. About a third of the floor was covered and nothing even came close to reaching the top. I would say that the dumpster was a quarter to a third full. The day after they carted it away, I got a bill for 700 lbs. over the 2000 pound allotted ($63). Of course they had me over a barrel because they immediately empty it and the customer doesn't have a shred of evidence to dispute the claim. We had rented dumpsters from another company for the same price and filled them to the brim with no additional fees. We had 4 mattresses to dispose of and ended up having to cart them to our dump because they wanted $30 extra for each mattress. (There are about 6 or 7 other items that if you put them in the dumpster, you will be charged extra) Renter beware!!! DO NOT rent from this company unless you fill the dumpster with feathers. I guarantee you that whatever you put in it, you will be paying way over th initial fee.

    Frank's Dumpster Rental, LLC

    Date: 08/23/2022

    I am sorry she feels this way. Everything is in black and white in a rental agreement that gets signed before delivery on all our terms. The dumpster she rented came with a certain amount of weight, not if it is filled or 1/2 full. I even showed her the weight slip from Resource Waste where we emptied it.

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