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Business Profile

Roofing Contractors

Armor Metal Roofing
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Important information

  • Customer Complaint:
    The company's managing member Glenn Wilusz requested that customers contact him at (603) 234-7986 or by email, [email protected] prior to submitting a complaint with the BBB as he is dedicated to resolving any issues/complaints.

Complaints

This profile includes complaints for Armor Metal Roofing's headquarters and its corporate-owned locations. To view all corporate locations, see

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Armor Metal Roofing has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/21/2024

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.

      The situation has been resolved. ***** mailed the check to the wrong address. He just put the check in my hand. He said it is a good check. He asked me to let you know that the situation is resolved and that I wish to withdraw the complaint. Thank you for your help with this.

      *****************

       

      the roof **** so I could get heat again.***** called around 10 am on Saturday. He claimed to be at a convention, so thats why he didnt answer right away. He was upset that I was using Heritage, but I explained that I had no heat and he hadnt responded to this life safety issue in a timely manner. I need heat in the winter!I presented ***** with a bill from Heritage including my employee discounts for $720 on 2/22/2024 which he agreed to reimburse me for. I said if he reimbursed me, I would not pursue reimbursement for the lost wages and for almost killing me and making me very sick.This Friday it will be a month since he agreed. In that time, he made me wait 2 weeks for a check to supposedly be issued. Then he said it was in the mail coming from *****, ***** to *************, **, and 2 weeks later, still no check. I gave him until tomorrow 3/22/24 to bring me the check, but now he doesnt reply at all. I plan to take him to small claims court, but thought to try here first.

    Armor Metal Roofing is BBB Accredited.

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