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Business Profile

Property Maintenance

Mount Washington Valley Property Services, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Maintenance.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/11/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired MWVPS for grounds maintenance of our condominium association, but regrettably, the level of service delivered fell significantly short of our expectations. The company also failed to fulfill the stipulated requirements outlined in our contract, necessitating the decision to terminate our agreement due to this breach.

  • Initial Complaint

    Date:06/26/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid a $400.00 deposit to the owner of this company on May 5.After repeated no shows/no calls, I asked if he could please just send a text or phone if he isn't coming. Hubs is recover from hip surgery and has p.t. appointments. His response was to tell me to" get off my high horse" and that he doesnt tolerate " attitude"and that if I " attacked him again" he was done. He went into is computer billing system and changed the original invoice to just show billing for what I had already paid. He came by Sunday and respread what he had scraped off. A woman with him threw down some grass seed. Im out $400.00 and never even got he $150.00 worth of loam he charged me for. I would at least like that back. I have many email s and texts documenting this.

Mount Washington Valley Property Services, LLC is NOT a BBB Accredited Business.

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