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Business Profile

Construction

K.J.C. Construction, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/03/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    KJC Construction knowingly installed an incorrect window size that didn't match the other windows in the room, resulting in additional costs for materials and labor. They left debris, including the old window, trim, siding, and trash like energy drink cans and wrappers, scattered in my driveway and garden for weeks. Despite promising to clean it up, they eventually told me to handle it myself and keep any receipts. After repeatedly failing to show up, they offered to refund me for the incomplete work but later reneged, stating I wouldnt receive any compensation and blamed me for canceling.I had a very disappointing experience with KJC Construction. Despite providing the correct dimensions for a window replacement, they knowingly installed an incorrect size, resulting in extra costs for materials and labor. The trim was left unfinished, and debrisincluding trash and old materialswas left in my driveway and garden for weeks. Although they initially promised to clean it up, they later told me to handle it myself. Despite agreeing to a refund for the incomplete work, KJC Construction later reneged and blamed me for canceling the job. Their lack of professionalism, delays, and failure to honor commitments left me very dissatisfied. I do not recommend this company.

K.J.C. Construction, LLC is NOT a BBB Accredited Business.

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