We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Medical Equipment

Direct Home Medical LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.73

Average of 1,525 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Clint H

    Date: 07/21/2025

    Had the items I needed. Easy to order ********* shipping.

  • Barton W

    Date: 07/18/2025

    Shipped immediately, packed with care, arrived on time in perfect condition as described. I will buy from them again.

  • Thomas M

    Date: 07/18/2025

    Great Service. First time customer for CPAP tube holder 7/2025

  • Debbie K

    Date: 07/17/2025

    Easy to find the tubing that I needed for my oxygen concentrator. I received exactly what I ordered , pricing was fair, everything was good. I will definitely order from them again.

  • Mike S

    Date: 07/16/2025

    Easy to use site, ordering process and checkout. Delivery was reasonable too. Very satisfied for first time order. Thank you.

  • Gloria C

    Date: 07/14/2025

    I was looking for a nebulizer kit ( mask and tube) and unfortunately couldn't find it in any pharmacy. I looked online and was lucky to find DirectHomeMedical. They carry the nebulizer kit I was looking for at a very affordable price and free shipping via regular mail. It arrived in 6 days. They did great, Im a very satisfied costumer.

  • Jennifer L

    Date: 07/14/2025

    Return customer - reorders for resupply appx every 6 months. Free and less than a week to my door, in spite of killer flooding in 3 states the same week. I compared the current prices of the same equipment I regularly replace. I couldn't find any of my items that reflected the price hikes we've experienced on nearly everything, and I was pleasantly shocked & amazed. Direct Home Medical was our primary vendor for medical supplies when director of nursing at a rehab several years ago. I've retired from respiratory failure but recalled Direct bc my first order with another company wasn't pleasing. If you can't tell by my praises, with 4 great orders from direct, I am simply pleased as punch. They treat corporate orders and personal orders exceptionally well. Thank you.

  • Gregg K

    Date: 07/13/2025

    Delivered on time and just what was ordered. A win win transaction. Will do business again.

  • Sarah H

    Date: 07/10/2025

    I was nervous about ordering an oxygen concentrator online, but they made it easy. **************** was resonating and helpful. They offered the machine at a good price. It arrived promptly and without any issues.

  • thomas j

    Date: 07/10/2025

    thomas j

    Date: 07/10/2025

    I have experienced problems with my Devilbiss oxygen concentrator going into alarm after only 15 minutes of operation. I emailed this company asking what the problem may be and/or where the closest ************************ might be to send my machine in for maintenance. To date no one has replied with recommendations. Might have to buy a new machine from another company with better customer service.

    Direct Home Medical LLC

    Date: 07/14/2025

    Hello there! We're sorry to hear that an agent hasn't reach out as this time. I did a search of our internal system, and don't see any inquiry from you, only the one order purchased in early July. We will certainly have an agent reach out as soon as possible to assist!

Direct Home Medical LLC is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.